ST. LAWRECNE GAP, CHIRST CHURCH, BARBADOS, DECEMBER 2020 - Yellow Bird Hotel is delighted to announce that it has received a British Airways Customer Excellence Award for 2019. This award comes from unbiased customer reviews and is designed to showcase the hotels that impress guests the most.
British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten.
British Airways Holidays has gathered over 102,000 independent hotel reviews this year.
“We've recognised your hotel because you have impressed our customers this year. Our Customer Excellence Award is presented every year to our top-rated hotels, based entirely on the feedback we receive from our customers. This year we are giving out nearly 650 awards, which means you have ranked within the top 5% of our highest-rated hotels for 2019. Overall score for Yellow Bird: 9.1 out of 10” said Claire Bentley, Managing Director of British Airways Holidays.
“We are honoured to receive this award” said Cecile Harewood-Gibson, General Manager for the hotel. “This is a testament to the hard work and dedication of our amazing team and their commitment to service excellence.”
About Yellow Bird Hotel
Yellow Bird is a 22-room boutique hotel situated at the entrance of St. Lawrence Gap in Christ Church, Barbados. The property underwent a US $1.25 million refurbishment during the summer of 2015 which included a total facelift to all guest rooms and public areas. The new guest rooms have been renovated with luxurious finishes to ensure that our guests enjoy their stay with us in chic & stylish surroundings.Artwork at the hotel has been done by a local Barbadian artist to help guests experience an authentic Barbados vacation.